SHOWROOM
CONDITIONS OF SALE
By signing this order, you accept the terms of this order and any attachments.
1.DELIVERY AND FITTING.
a) We will deliver to the job address as shown, any dates we give are in good faith and we will try to keep to
them. However they are subject to the goods arriving to us by a third party and therefore delivery to us is
beyond our reasonable control. If necessary we will try where possible to source other suppliers if we are let
down. We will not be liable therefore if we are unable to carry out this agreement due to circumstances
beyond our control.
b) Where goods are supplied on a deliver only basis they should be inspected and any damage reported as
follows. This needs to be done within the following time scale; Boxed appliances 48 hours or Unboxed
products should be inspected on delivery.
c) Where goods are supplied on a deliver only basis to be installed by a third party, you are advised not to
make any arrangements for fitting until you have received the goods. We will not be responsible if we have
been let down by our suppliers as outlined in section a).
d) Where goods are supplied on a deliver only basis they must be paid for before delivery.
e) Our installation prices assume all gas and electrical supplies conform to current regulations and the
chimneys and flues are in working order. A survey prior to installation does not confirm these requirements
which may only become apparent during installation. If you have any specific concerns please ask.
f) It is your responsibility to get any licences, consents or authorizations, for example landlord approval,
before fitting.
2. APPLIANCE GUARANTEE
Each appliance purchased includes a 12 months manufacturer warranty. We will make any arrangements
under this warranty with the manufacturer. Please contact us in the first instance with appliance details, serial
and model number together with receipt and nature of fault. Some manufacturers offer a second year
warranty subject to servicing requirements. You are advised to refer to your specific warranty information.
Where gas appliances have been installed by a third party you will need to provide details of the installers
Gas Safe registration number together with installation date.
3. PREFABRICATED AND PRE-CAST FLUES
There is no guarantee that a new fire will work on an existing flue of this type. In most cases it will, however a
small proportion will not and some remedial work may need to be done which you should take into
consideration before the work commences. Detailed information should have been given to you at the time of
the sale, please ensure that you read it to understand what may be required and any additional costs that be
may be incurred.
4. NATURAL LIMESTONE
Limestone is a natural product and as such is subject to variations in colour, fossils and veins. Small fossils
and crystal lines may be present in some sections of the fireplace and are an inherent feature of the product.
They are not defects but mean that each fireplace is unique and may vary from the one shown.
